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Back to Guidelines by Topic. Written by the RUSA Professional Competencies for Reference and User Services Librarians Task Force, chair, Nancy Huling; Larayne J. Dallas; Robin Kinder; Jo Bell Whitlatch; Beth Woodard. Approved by the RUSA Board of Directors, September 7, View and print the. pdf here. As the professional organization for reference and user services, the Reference and Users Services Association RUSA has developed and updated a model statement of competencies essential for successful reference and user services librarians.
For each of the areas in Section 5 A-Ga reference and user services librarian should know and be able to employ the concepts, principles, and techniques of reference and user services to individuals of all ages, cultures, and groups.
The RUSA competencies are critical to excellent reference and user services. Thus, they identify the underlying behaviors that lead to successful performance in organizations providing reference and user services to patrons. The competencies assume a basic infrastructure of competencies required by all professionals, professional writing services dallas, such as skills related to communication, information technologies, digital literacy, reading, writing, and mathematics.
Therefore, the RUSA competencies focus on the abilities, skills, professional writing services dallas, and knowledge that make reference and user services librarians unique from other professionals. The Guidelines for Behavioral Performance of Reference and Information Service Providers are incorporated through specific reference into the Professional Competencies for Reference and User Services Librarians. In addition to the competencies detailed below, reference and user services librarians are responsible for affirming the importance of diversity issues within the broader information community; possessing awareness of their own historical, cultural, racial, gendered, and religious worldviews; and identifying where those views exclude other human experiences.
Competencies must be relevant to the particular job requirements or type of information organization. Individual organizations developing competencies need to take into consideration reference staffing models that may include collection specialists, paraprofessionals, students, and others. Individuals and organizations applying the RUSA essential competencies may wish to identify additional competency statements by consulting resources, including technology and management competencies, such as:.
Reference and User Services Librarians: Librarians who assist, advise, and instruct users in accessing all forms of professional writing services dallas knowledge. The assistance, advice, and instruction include both direct and indirect service to patrons. Competencies: Behaviors that excellent performers exhibit consistently and effectively. A behavioral basis is necessary because effective assessment of competencies depends on observed behavior.
Applies Guidelines for Behavioral Performance of Reference and Information Service Providers. Engages in discussion and expresses interest in individual experiences related to information needs. Consults with the user to identify the most appropriate resources in the context of accuracy, authority, professional writing services dallas, interest, and content level. Assists the user in evaluating, managing, formatting, storing, professional writing services dallas, using, or displaying information.
Consults professional writing services dallas the user to select appropriate technology for providing answers, balancing the nature of the information being provided with user preferences. Applies knowledge of state of the art information retrieval technologies and systems to assist the user in identifying and obtaining information.
Identifies opportunities for instruction that empowers users to improve their own information-seeking abilities. Designs services that reflect the demographics, cultural diversity, and special needs of the community. Evaluates reference tools and sources for quality, relevance, authenticity, authority, and inclusiveness. Creates useful research guides, web pages, bibliographies, finding aids, and other appropriate tools in areas of expertise.
Develops programming, displays, tutorials, and other specialized instructional materials reflective of the cultural diversity of the primary community. Recognizes the unique knowledge, skills, and strengths of colleagues that can assist in responding to inquiries.
Develops personal networks by actively participating in appropriate local, regional, state, national, and international organizations.
Identifies and reaches out to potential partners who are able to contribute relevant knowledge and expertise. Communicates effectively with partners to ensure mutual understanding of goals, objectives, and values. Forms mutually beneficial partnerships to improve existing systems and to develop new products and services.
Collaborates with users and colleagues to help the institution or organization develop its own definition of information literacy. Helps individuals to assess their own information needs, to differentiate among sources of information, and to develop skills to effectively identify, locate, and evaluate sources. Leads or facilitates discussion of controversial or unexpected issues in a skillful, professional writing services dallas, non-judgmental manner that helps individuals to learn.
Incorporates communication technologies to provide assistance to learners in and outside the classroom. Requests feedback from users and peers on instruction-related communication skills and uses feedback to improve individual skills. Develops and implements assessments that encompass the various aspects of learning in order to improve instruction. Makes the best possible use of voice, eye contact, gestures, and active learning methods in order to keep face-to-face instruction lively and learners engaged.
Seeks to clarify confusing terminology, avoiding excessive jargon, and using vocabulary appropriate for level of learners. Practices or refines instruction content as necessary in order to achieve familiarity and confidence with planned presentation.
Designs group instruction sessions by defining expectations and desired learning outcomes in order to determine content, sequencing the lessons and incorporating activities that facilitate learning. Designs instruction to best meet the common learning characteristics of individuals, including prior knowledge and experience, motivation to learn, professional writing services dallas, cognitive abilities, and circumstances under which they will be learning.
Modifies teaching methods and delivery to address different learning preferences, language abilities, professional writing services dallas, developmental skills, age groups, and the diverse needs of learners.
Integrates appropriate technology into instruction to support experiential and collaborative learning as well as to improve individual receptiveness, comprehension, and retention of information. Designs effective assessments of individual learning and uses the data collected to guide personal teaching and professional development. Reflects on practice in order to improve teaching skills professional writing services dallas applies new knowledge of teaching methods and learning theories.
Identifies the strengths, weaknesses, opportunities, and challenges of library services to enhance marketing strategy. Identifies, analyzes, and prioritizes target markets and audiences to determine how best to promote library services that can effectively serve them. Determines community relationships and develops partnering models professional writing services dallas services with groups within the community.
Conducts periodic reviews of the community for opportunities to align needs with library services. Develops consistent promotion and distribution strategies to meet goals and objectives based on the analysis of target audiences. Professional writing services dallas marketing efforts, maintaining records and clear communication with staff and stakeholders. Communicates with library users, potential users, and other stakeholders through multiple communication formats and channels.
Analyzes own cultural background and assumptions, and the racial, ethnic, cultural, and other diversities of the community. Collects and analyzes information about users and user interactions with the library and its services, while respecting user privacy and confidentiality. Plans and conducts regular assessments of information needs of primary user groups, using various formal and informal methods, professional writing services dallas.
Translates assessments of user needs into a plan for services that addresses the needs and preferences of diverse user groups. Analyzes resources available and distributes resources to service programs most effectively meeting the user needs of a designated community. Analyzes demographic and other information about the community to develop a wide variety of services, which meet the needs and interests of diverse communities.
Consults a wide variety of reviewing sources to identify those best meeting needs of the primary community. Writes and distributes reviews of new information resources to appropriate online and print media. Determines the appropriate mix of technologies and delivery channels to meet diverse user needs and preferences.
Evaluates the allocation of human and fiscal resources to ensure they are supporting priority services and delivery methods. Identifies and applies those performance measures that have been developed by the profession, for example, the RUSA Guidelines for Behavioral Performance of Reference and Information Service Providers.
Develops measures that will be useful in assessing whether or not service standards are being met. Devises and professional writing services dallas strategies to learn about emerging tools and techniques, and connects with professional communities to seek and share best practices.
Identifies potential new services and programs through contact in the professional community, readings, and other exploration. Seeks opportunities to be informed, gathering news and information about the local, national, and international environment. Encourages discussion with colleagues that furthers reflection on services offered and on potential needs. Maintains currency with developments in understanding how people learn and with the best ways of facilitating learning professional writing services dallas both formal and informal settings.
Applies knowledge of the information seeking process to structure information services for users, professional writing services dallas. Evaluates new technologies to determine if they meet user needs more effectively than current methods.
Proposes new services and programming to address identified unmet needs, taking advantage of new technologies. Plans for the introduction of new services and programming, delineating required support and markers of success.
Selects for experimentation the options determined by critical examination to be most likely to succeed. American Library Association. Core Competencies of Librarianship Association of College and Research Libraries.
Roles and Strengths of Teaching Librarians, April 28, Library Leadership and Management Association. Leadership and Management Competencies, Reference and User Services Association. Guidelines for Behavioral Performance of Reference and Information Service Providers Diversity Standards: Cultural Competency for Academic Libraries Association for Talent Development. The ATD Competency Model, Brook, Freeda, Dave Ellenwood, Althea Eannace Lazzaro.
Appendix III, professional writing services dallas. Verbs to be used with caution in task statements, pp. Houston, Anne. Toward a New Definition of Reference. International Federation of Library Associations and Institutions. IFLA Statement on Digital LiteracyAugust 18,
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Apr 28, · Professional German Translation by Tomedes. The medical translation and interpretation team here at Tomedes has rarely been so busy. Clients around the world are in need of fast, accurate medical translation services as they race to respond to the blogger.com is the one place where you find help for all types of assignments. We write high quality term papers, sample essays, research papers, dissertations, thesis papers, assignments, book reviews, speeches, book reports, custom web content and business papers Specialties: Residential & Commercial Property Tax Protest. Comprehensive property tax protest representation and advisory service for individual and institutional investors in Texas. Our expertise includes residential and commercial valuation, plus tax code implications for various zoned commercial property types. Established in Texas Tax Protest was founded in with the mission of
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